Sampson Mordan & Co.® is committed to making its website accessible and usable for as many clients as possible.

We aim to provide a website that can be navigated, read and used clearly across devices, including by clients using assistive technologies. As the website develops, accessibility will remain part of our approach to design, content, product information and client service.

1. Our Accessibility Aim

The Sampson Mordan & Co. website is being developed with reference to recognised accessibility guidance, including the Web Content Accessibility Guidelines WCAG 2.2 Level AA.

We do not claim that every part of the website is fully compliant or free from accessibility issues. The website uses commercial ecommerce systems, third-party services, plugins, payment tools, image galleries and other features which may require ongoing review and improvement.

2. Using This Website

Our aim is for clients to be able to:

• Navigate the website clearly across desktop, tablet and mobile devices.
• Read product, service, policy and contact information in a structured format.
• Use headings, links and menus consistently.
• Zoom and resize content where supported by the browser or device.
• Use keyboard navigation where technically supported.
• Use screen readers and assistive technologies where technically supported.
• Access written product descriptions alongside imagery.
• Contact us for assistance where information or functionality is difficult to access.

3. Product Images and Written Information

Sampson Mordan & Co. sells jewellery, silver, objects, gentlemen’s accessories and vintage pieces, where imagery is often important to understanding scale, finish, condition, hallmarking and detail.

We aim to support important images with written descriptions, material information, dimensions, condition notes and alternative text where appropriate. For vintage and antique pieces, written descriptions should be read together with the photographs provided.

4. Known Limitations

Some areas of the website may not yet be fully accessible. These may include:

• Third-party payment and checkout systems.
• Cookie consent tools.
• Embedded maps, video, social media or external content.
• Image-heavy product galleries.
• Historic hallmark images, archive images or detailed close-up photography.
• PDFs, downloadable documents or image-based notices.
• Older theme or plugin elements that may require further adjustment.

Where possible, we will seek to improve these areas over time.

5. Third-Party Services

Some parts of the website may be provided by third-party services, including ecommerce, payment, shipping, analytics, security, cookie management, video, maps or social media tools.

We cannot always control the accessibility of third-party systems, but we aim to select and configure services in a way that supports a clear and usable client experience.

6. Alternative Assistance

If you have difficulty accessing information, using the website or completing a transaction, please contact us. We will do our best to provide the information or assistance through an alternative communication method where reasonably possible.

This may include assistance with product information, shipping information, returns information, care guidance, hallmarking information or order-related enquiries.

7. Contact for Accessibility Support

If you experience an accessibility issue, please contact us with a description of the problem and the page or function affected.

Sampson Mordan & Co.
PO Box 458
Beckenham
Kent
BR3 9FN
United Kingdom

Email: info@roberts-and-co.com

You may also contact us through our Contact page.

8. Ongoing Review

Accessibility is an ongoing process. As the Sampson Mordan & Co. website develops, we will continue reviewing page structure, navigation, product information, forms, images, colour contrast, mobile display and client service routes.

This statement may be updated from time to time as the website, services and accessibility approach develop.

Last updated: June 2026